Knowledge Management and Communications Advisor

3 months ago
Washington, D.C.


Job Title:                                 Knowledge Management and Communications Advisor - Liberia

Department/Location:          Global Health

Reports To:                             Chief of Party, Ebola Pillar II MEL, or designee

Type:                                     Consultancy


Ebola Pillar II MEL Activity Description: USAID’s Ebola Pillar II efforts – mitigating second-order impacts including blunting the economic, social and political consequences in the region – has four sub-components: 1) food security; 2) recovery of health systems and non-Ebola emergency health services, 3) governance and economic crisis mitigation (GECM), and 4) innovation, technology and partnership. These four components, listed in the USAID Africa Bureau’s M&E Framework for Pillar II, include mutually supportive interventions in six sectors or thematic areas: agriculture and food security; health services and systems; education; governance; economic crisis mitigation; and information, communication and technology. IBTCI's Pillar II Monitoring, Evaluation, and Learning (MEL) contract supports these efforts by providing evaluations, routine monitoring, data quality assurance, and improved knowledge management and learning.


Activity Components: IBTCI is tasked to implement three learning events in each of the Ebola-affected countries, Liberia, Guinea and Sierra Leone. The purpose of these two-day learning conferences (with approximately 50-100 participants each) is to bring together country-wide mission staff, IPs, government counterparts, stakeholders and beneficiaries to share knowledge, research, results, and experiences and to engage private sector and media to better tell the stories within the country and to the American public. IBTCI intends to hire a Knowledge Management and Communications Advisor to support the planning of all three learning conferences, however, a specific point of contact for the Liberia event.


Goals and Objectives of the events are:

  • Share findings and results of year one performance evaluation, routine monitoring, training needs assessments and surveys, knowledge management, and M&E
  • Share technical presentations and facilitate technical sessions that will cultivate additional knowledge exchange to deepen and expand the conversation about moving forward
  • Share learning that will strengthen country-led efforts and build capacity of governments, missions and implementing partners
  • Share learnings and stories within the country and US audiences 


Working with IBTCI’s core team, other consultants, USAID/DC, USAID/Missions, subcontractors and facilitators working on Ebola Pillar II MEL, this consultant will achieve the following outcomes:

  1.  Act as point of contact for Liberia throughout the planning process.
  2.  Stage 1 and 2 steps of the learning conference planning process achieved and implemented.
  3.  Highly organized and documented planning process conducted involving the planning committee.

The Knowledge Management and Communications Advisor will collaborate with the KM Director, COP and the Program Monitoring Director as well as the consultants, clients, and mission-based staff, to implement a two-day learning conference in Liberia, West Africa. The learning conference will require a seasoned communicator and event planner for the development of a robust learning agenda for this event. IBTCI would like a consultant who is highly knowledgeable to the context of the Ebola Pillar II project and has experience in KM and Learning in all three counties but more specifically Liberia. The consultant will be a member of the Planning Committee as well as a point of contact for Liberia and expected to participate in the conference calls and support the IBTCI KM Director. Currently the learning conference for Liberia is scheduled for early 2018 and additional support and travel will be needed in the planning and implementation of that event.


Below are expected tasks within Stage 1 and 2 of the planning process that the consultant will support the KM Director in implementing.

Stage 1: High Level Planning: August 15-August 31, 2017 

  • Launch/conference call inviting possible members of the planning committee to brainstorm using existing ideas and feedback from mission
  • Development of a planning committee with agreed upon meetings set up and scheduled
  • Development of a strong overarching theme
  • Establish event goals and objectives
  • Development of clear and defined concept narrative that responds to the specific needs and relevance to each country
  • Internal planning meetings with country teams, IBTCI, COR
  • Develop Event Master plan or working agenda
  • Identify participants and guests or presenters, facilitators
  • Logistics – Venue, Materials, resources, etc. in each country
  • Get cost estimates (e.g., room rental, food & beverages, equipment, speaker fees, RFPs for subcontractors, videographers, advert and hiring of facilitator(s) travel, etc.) and create a budget
  • Identify and confirm speakers/presenters/entertainers

Stage 2: September 1-September 30, 2017

  • Save the Date announcement
  • Speakers/presenters identified
  • Presentations Templates developed
  • Bio information, photos
  • Begin travel & accommodation arrangements
  • Sub-contracts/contracts developed and signed if appropriate, etc.
  • Propose an online solution and use it to send and manage invitations, RSVPs, registration, etc.; provide solutions to invitees and act as troubleshooter as necessary.
  • Venue/logistics planning,
  • Determine and arrange all details re menu, A/V equipment, registration set-up, parking, signage, etc.
  • Develop and produce invitations
  • Register your event on a variety of online event calendars
  • Determine VIPs and create invitation & tracking document (e.g., spreadsheet)


Required Knowledge, Skills and Abilities:

  • Experience working with USAID and USAID Missions
  • Excellent organization and project management skills.
  • Problem solver and results oriented
  • Able to work well under pressure of event deadlines
  • Ability to prioritize tasks in a fast-paced and changing environment

Minimum Requirements:

Minimum 10 years’ experience in knowledge management, learning and communications and developing agendas for training and/or learning events.


Education:  Master’s degree in Communications, knowledge management, international development, or related fields.


Supervisory Responsibility:  N/A


Travel:  N/A at this time


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